# Teamviewer

TeamViewer is a proprietary computer software package for remote control and desktop sharing. Phoenix LiDAR Systems offers a [TeamViewer Quicksupport module](https://www.phoenixlidar.com/sample-data/teamviewer-download/), which you can download from our homepage, to provide customer support. Additionally, we recommend installing the [full version of Teamviewer 11](https://storage.phoenixlidar.com/software/TeamViewer_Setup.exe) with the password "aeriallidar" (no quotes) for remote access to facilitate the support process in the field.

![](/files/-LRnv73c69PWARoM8iSG)

![](/files/-LRnv9YjE1Cp7LOLqdIS)


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs-6.phoenixlidar.com/rover/software/base-station-notebook-setup/install-software-tools/teamviewer.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.